DeliveryFlow Account and Data Deletion

Last updated: September 4, 2026

Who Can Submit a Request

DeliveryFlow Driver accounts are created and managed by a driver’s employer or company administrator rather than inside the Driver app. A current or former driver may still request deletion of their DeliveryFlow account and associated personal data.

How to Request Deletion

Email [email protected] with the subject “DeliveryFlow account deletion”. Include your name, the phone number used to sign in, and your employer or company name. You may also ask your employer’s DeliveryFlow administrator to submit the request. Do not send your password or authentication code.

Verification and Processing

We will verify the requester’s identity and company relationship before deleting data. We may contact the requester or the relevant company administrator for confirmation. After verification, we delete or anonymize the account and associated personal data unless retention is required for a legitimate legal, security, fraud-prevention, contractual, or dispute-resolution purpose.

What Is Deleted

Deletion normally covers driver profile and authentication records, device messaging registrations, uploaded photos and documents, and driver-linked operational records that are not subject to a required retention period. Removing the app from a phone does not by itself delete server-side data.

Contact

For questions about a deletion request, contact [email protected].